FAQs
Restaurants
What are the hours for the restaurant/bar and coffee shop?
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Please check with the front desk for current restaurant hours of operation.
Transportation/Luggage
How far is the hotel from Anchorage/Fairbanks?
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- From Anchorage: 238.1 Miles (4 hours, 5 mins)
- From Fairbanks: 119.7 Miles (2 hours, 7 mins)
Hotel Shuttle Service
Do we have complimentary transportation to the Visitor Center, downtown area, and rail depot?
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- There is complimentary transportation to the Visitor Center and downtown area from Denali Bluffs Hotel and Grande Denali Lodge.
- There is a one-time transfer fee for the rail transportation to and from the Denali Bluffs Hotel and Grande Denali Lodge.
Tour Activities
Do we sell tours from the hotel?
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- Yes. Both Grande Denali Lodge and Denali Bluffs Hotel have a tour desk
Rooms
Do the rooms have a microwave and refrigerator?
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- Yes, the rooms have refrigerators.
- The rooms do not have microwaves.
Do you guys have rollaway beds?
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- The Denali Bluffs Hotel does not have rollaway beds.
Distance
How far away is the hotel from downtown Denali, the Visitor Center, the Denali Bus Depot, and the entrance to the national park?
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- .2 miles to downtown (2 minutes)
- 3.1 miles to the Visitor Center (8 minutes)
- 1.4 miles to Park entrance (3 minutes)
- 2.6 Miles Denali Bus Depot (7 minutes)
Bluffs Rooms
What is the difference between the Hillside and Deluxe rooms at the Denali Bluffs Hotel?
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- The Hillside rooms have 112 rooms. These rooms are non-view rooms. Each room has either 1 King bed, 1 Queen W/ 1 double, and 1 Queen W/ a single pull-out sofa. Many rooms have private balconies.
- The Deluxe rooms have 64 rooms. Each room has 1 King bed and 2 Queen Bed with private verandas.
Policies
What time are check-in and check-out?
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- Check-in: 4 PM
- Check-out: 10 AM
What is your cancellation policy?
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- Fourteen (14) Day Cancellation before your scheduled arrival date. If canceled within fourteen (14) days, your reservation is non-refundable.
Are all rooms non-smoking?
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- Yes.
Is there free parking?
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- Yes, there is free parking, but it is limited.
How many people can we have in our room?
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- The maximum number of allowed guests in a room is 4.
Do you allow pets?
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- We do not allow pets. Service dogs are permitted.